Delivery Policy

All returned goods/products should include the receipt and must be in good condition. The packaging should be in its original shipping container as received. No refund will be issued if the goods/products have already been used or damaged by the customer. OSN Network Sdn. Bhd will not be responsible if the shipment is lost during the return transit. Once the goods/products are checked and confirmed, the customer shall receive their refund within 14 days after the confirmation.

Please return your purchase to the following address:
OSN Network Sdn. Bhd (HQ)
61a & 63a, Jalan SS22/19,
Damansara Jaya
Petaling Jaya, 47400 Selangor
Tel: (6)03 7710 9739

Please email us at, call us at (6)03 7710 9739, or
WhatsApp us at +6011 1623 1153 (or simply click this link if you have any questions or inquiries.